Black Cabs are required to have ramps and the necessary safety equipment to transport wheelchair users. The newer model taxis are fitted with induction loops as standard. It is an offence for a taxi driver to refuse a disabled person, and any access equipment such as Wheelchairs or Guide Dogs unless the driver has a medical exemption certificate.
Comments or complaints about black cabs or private hire vehicles and minicabs should be addressed to your Local Authority (Licensing Department).
Local Authority Licensing Dept
Tel: 01942 404 627